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Terms of Service

Effective Date: 03 July 2026
Last Updated: 03 July 2026

Welcome to Havenlytics. These Terms of Service (“Terms”) govern your access to and use of the Havenlytics website, WordPress plugin, theme, documentation, demo website, and related services.

By accessing or using Havenlytics, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website, products, or services.


Acceptance of These Terms

By downloading, installing, accessing, or using Havenlytics, you confirm that you have read, understood, and agree to comply with these Terms of Service and our Privacy Policy.

If you are using Havenlytics on behalf of a company or organization, you confirm that you have the authority to accept these Terms on its behalf.


About Havenlytics

Havenlytics provides a WordPress real estate platform, including:

  • WordPress plugins
  • WordPress themes
  • Documentation
  • Tutorials
  • Demo websites
  • Product updates
  • Support resources
  • Related online services

Our products are designed to help individuals, agencies, brokers, developers, and businesses build modern WordPress real estate websites.


License

Unless otherwise stated, Havenlytics products are licensed under the terms provided with the product.

You may:

  • Install Havenlytics on websites permitted by the applicable license.
  • Customize templates, styles, and functionality for your own projects.
  • Extend the plugin or theme using available hooks, filters, REST APIs, and template overrides where supported.

You may not:

  • Redistribute paid products without authorization.
  • Remove copyright or license notices where required.
  • Claim Havenlytics products as your own.
  • Use Havenlytics in violation of applicable laws or regulations.

User Responsibilities

When using Havenlytics, you agree to:

  • Provide accurate information when contacting support.
  • Keep your website and WordPress installation secure.
  • Maintain backups of your website before making significant changes.
  • Use Havenlytics responsibly and lawfully.
  • Respect the intellectual property rights of Havenlytics and others.

You are responsible for your website, hosting environment, data, and any content published using Havenlytics.


Product Updates

We regularly improve Havenlytics by releasing:

  • New features
  • Performance improvements
  • Security updates
  • Compatibility updates
  • Bug fixes

While we strive to maintain backward compatibility whenever reasonably possible, some updates may require configuration changes or testing before deployment on production websites.


Support

We aim to provide helpful and timely support through our official support channels.

Support availability, response times, and services may vary depending on the product, licensing model, or support plan.

To help us investigate technical issues, we may request information such as:

  • WordPress version
  • PHP version
  • Error messages
  • Screenshots
  • Debug logs
  • Temporary administrator access (only with your permission)

You should never share passwords through unsecured communication methods.


Third-Party Services

Havenlytics may integrate with third-party services such as:

  • Google Maps
  • OpenStreetMap (Leaflet)
  • WordPress.org
  • Payment providers
  • Analytics services
  • Video hosting platforms
  • Email delivery services

These services are operated independently and are governed by their own terms, privacy policies, and licensing requirements.

Havenlytics is not responsible for changes, outages, or policies relating to third-party services.


Intellectual Property

All Havenlytics branding, logos, website content, documentation, graphics, and original materials are protected by applicable intellectual property laws.

Except where permitted by the applicable license, you may not copy, reproduce, redistribute, or commercially exploit Havenlytics content without prior written permission.


Demo Website

Our demo website is provided for demonstration purposes only.

Property listings, images, addresses, pricing, and other content displayed on the demo website may be fictional, sample content, or used solely to demonstrate product functionality.


Availability

We continually improve our website and products.

We may modify, update, replace, suspend, or discontinue features, services, documentation, or website content at any time without prior notice.


Disclaimer

Havenlytics is provided on an “as is” and “as available” basis.

While we work hard to provide reliable software, we do not guarantee that:

  • The website or services will always be available.
  • The software will be completely free of bugs.
  • Havenlytics will be compatible with every WordPress theme, plugin, hosting environment, or server configuration.
  • Every feature will meet every user’s specific requirements.

Users are responsible for testing updates and maintaining backups before making changes to production websites.


Limitation of Liability

To the fullest extent permitted by applicable law, Havenlytics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

This includes, but is not limited to:

  • Data loss
  • Business interruption
  • Website downtime
  • Lost revenue
  • Lost profits
  • Third-party service failures
  • Hosting-related issues

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.


Termination

We reserve the right to suspend or terminate access to our website or services where necessary, including in cases involving:

  • Abuse of our services
  • Fraudulent activity
  • Security threats
  • Violations of these Terms
  • Illegal use of our products

Changes to These Terms

We may update these Terms of Service from time to time to reflect product improvements, legal requirements, or changes to our business.

When updates are made, we will revise the Last Updated date shown at the top of this page.

Your continued use of Havenlytics after changes become effective constitutes acceptance of the updated Terms.


Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Havenlytics

Website: https://havenlytics.com

Support: support@havenlytics.com

We appreciate your trust in Havenlytics and thank you for choosing our WordPress real estate platform.