Effective Date: 03 July 2026
Last Updated: 03 July 2026
At Havenlytics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the Havenlytics website, WordPress plugin, theme, documentation, demo website, and related services.
By using Havenlytics, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Havenlytics, we may collect the following information.
Personal Information
We may collect personal information when you:
- Contact our support team
- Submit a contact form
- Subscribe to newsletters or product updates
- Leave comments or feedback
- Create an account (where applicable)
This information may include:
- Name
- Email address
- Company or organization (optional)
- Any information you voluntarily provide
Technical Information
When you visit our website, we may automatically collect technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited
- Date and time of access
- Website performance information
This data helps us improve our website, products, and user experience.
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Maintain website security
- Measure traffic and engagement
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
How We Use Your Information
We use collected information to:
- Provide and maintain Havenlytics products and services
- Improve plugin and theme functionality
- Respond to support requests
- Process inquiries
- Deliver documentation and tutorials
- Improve website performance and usability
- Monitor security and prevent abuse
- Send product announcements or updates (only where permitted)
We do not sell your personal information.
WordPress Plugin
The Havenlytics WordPress plugin is designed to run on your own WordPress website.
Unless you explicitly choose to submit information (such as contacting support or checking for updates where applicable), your website content, property listings, agents, agencies, and customer information remain on your own server under your control.
Havenlytics does not automatically collect or transmit your property listings or website content to our servers.
Demo Website
Our live demonstration website contains sample properties, images, addresses, and content created solely for demonstration purposes.
Any information displayed on the demo website should not be considered real property data unless explicitly stated.
Third-Party Services
Havenlytics may integrate with trusted third-party services including, but not limited to:
- Google Maps
- OpenStreetMap (Leaflet)
- Payment providers
- Analytics platforms
- Video hosting providers
- Email delivery services
These services operate under their own privacy policies, and we encourage you to review them before using those services.
Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- Secure HTTPS connections
- Access controls
- Security monitoring
- Regular software updates
- Industry-standard security practices
Although we strive to protect your information, no online service can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Respond to support requests
- Meet legal obligations
- Resolve disputes
- Improve our products
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict certain processing activities
- Object to data processing
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Havenlytics is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will promptly remove it.
International Users
Havenlytics is used by customers around the world.
By using our website or products, you understand that your information may be processed in accordance with this Privacy Policy and applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our products, services, legal requirements, or business practices.
When we make significant changes, we will update the Last Updated date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Havenlytics
Website: https://havenlytics.com
Support: support@havenlytics.com
We are committed to protecting your privacy and responding to your requests as quickly as possible.